Virtual Assistant & Operations Support — one reliable hand for admin, data, purchasing, and logistics, so you can hand off the operational load and stay focused on growth.
I'm not a one-task specialist — I'm the person you hand a growing pile of operational work to, across departments, and trust it'll come back done right. My background spans purchasing and procurement, freight and dispatch coordination, high-volume data entry, and day-to-day admin support for Australian and US businesses, all delivered remotely. That range means I can pick up new tools and workflows fast, move between tasks without losing accuracy, and act as a single flexible support hire instead of three separate ones.
A wide load, handled carefully. Here's what I can take off your plate.
| Item no. | Category | Contents |
|---|---|---|
| 01 | Admin support | Inbox and calendar management, scheduling, correspondence handling, meeting coordination, general office logistics |
| 02 | Data entry & documentation | High-volume data entry, document verification, PDF handling and editing, records management, database upkeep |
| 03 | Purchasing & procurement | Purchase order processing, supplier follow-up, price and quantity updates, billing adjustments, procurement records |
| 04 | Logistics & dispatch | Shipment tracking, load monitoring, delivery scheduling, carrier and vendor coordination, discrepancy investigation |
| 05 | Client & customer support | Email and chat support, order status updates, professional correspondence, inquiry handling |
| 06 | Reporting & spreadsheets | Excel trackers and dashboards, pivot tables, XLOOKUP, conditional formatting, forecast and pricing sheets |
| 07 | Quality assurance | Data audits, consistency checks, process standardization, catching errors before they reach the client |
Based in the Philippines (GMT+8), comfortable working with AU and US business hours.
Clear, proactive updates — I flag issues early instead of waiting to be asked.
Comes from a QA and audit-heavy background — I double-check before I mark anything done.
Quick to pick up new tools, ERPs, and workflows with minimal hand-holding.